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kongying asked on 02.12.2018

Is my order # 7558 shipped? What is the number of the waybill?

BPG/Biogenic published on 02.12.2018

We have some delays in preparing the rose oil orders. It is done manually, rose oil is retrieved from cold storage, measured by a commission, and packed, sealed and labeled.
Usually it takes 2 - 3 business days to prepare rose oil concums.

We are going to ship your rose oil order this coming week and will ship it with EMS to compensate for time, but also because it is an expensive item. We will provide a tracking number as soon as shipped.

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