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Pavel asked on 16.01.2019

Can I store your lavender oil in an aluminum bottle for essential oils for unlimited time? Or do I have to store it in a glass bottle? I noticed you have unlimited shelf life for your lavender oil, but I also noticed that most sellers claim 3-5 years. Can you explain or prove your claim regarding unlimited shelf life for lavender oil. Rose, sandalwood, vetiver, patchouli thyme and oregano have no expiry.

BPG/Biogenic published on 16.01.2019

Well, it is always better to store essential oils in dark glass bottles. Indeed lavender oil may have unlimited shelf life if properly stored.
In terms of unlimited shelf life it is about the purity and content of individual compounds contained the oil. Most oils are purely alcohols and that allows low or no deterioration of the material over time.
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Kathleen Fischer asked on 12.01.2019

Change my order info: Wyoming was recorded, but it shoud be Wisconsin on my recent order help!

BPG/Biogenic published on 12.01.2019

We are in receipt of your order for tobacco absolute, and will corret the delivery state to Wisconsin as requested. It will show on the credit card charge receipt and other emails.
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lise petrin asked on 12.01.2019

hi i received my tabex iam very happy the shipping was fast to canada i will start my tabex in one week and will informe you for the result. thank you best regards

BPG/Biogenic published on 12.01.2019

Thank you for confirming receipt of your order. We are always concerned with timely delivery.

Please make sure to review patient details:

Good luck from us!
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Saskia Binder asked on 03.01.2019

do you wash off the rose oil face mask? or leave it in

BPG/Biogenic published on 03.01.2019

The rose oil mask is to be wasshed off:

Instructions for use: apply the mask evenly on clean and dry skin avoiding the eyes and mouth area. Leave the mask on for 10-15 minutes. Wash it off with warm water and pat your skin dry with a towel.
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Troy Norriss asked on 30.12.2018

Do you ship Tribestan from outside USA, or from Bulgaria? I need to know because it takes 30 days to get it from Bulgaria.

Thank you

BPG/Biogenic published on 30.12.2018

We have Tribestan in stock both in the USA (the use eddition in pink packaging), and in Bulgaria the European edition. Depending on the destination we can ship it from where appropriate. Orders may be placed at

Happy New Year!
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GJ asked on 15.12.2018

Hi - I have a question about Oligopeptosaccharides that are part of the ingredients. Is there any specific ingredient in that in particular? Best regards

BPG/Biogenic published on 16.12.2018

DWGE natural and biologically active compounds including 2, 6-dimethoxy-p- benzoquinone (2,6DMBQ), pre-fermented oligosaccharides, short- chain fatty acids (SCFAs) derived from non-GMO and organic wheat germ, free of gluten, gliadin, and fructan.
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Kim Ki Moon asked on 10.12.2018

Further question to below cindy's ??
I'd like to order 5 units at should I get the discount code. And about the price for 5 =200$, or 150$(10$ discount for unit) ??

BPG/Biogenic published on 11.12.2018

The discount code is ordered at this link:

We will provide the code nuber by email and with instructions.

To order five units;
- Enter a quantity of 5 (price per unit is $40.00)
- Entere code and clic Add code (price goes downt to $30.00)
- Click Add to cart
- Continue with the shopping process.
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kongying asked on 02.12.2018

Is my order # 7558 shipped? What is the number of the waybill?

BPG/Biogenic published on 02.12.2018

We have some delays in preparing the rose oil orders. It is done manually, rose oil is retrieved from cold storage, measured by a commission, and packed, sealed and labeled.
Usually it takes 2 - 3 business days to prepare rose oil concums.

We are going to ship your rose oil order this coming week and will ship it with EMS to compensate for time, but also because it is an expensive item. We will provide a tracking number as soon as shipped.
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Anne asked on 30.11.2018

Hello, I would like to know if you have information regarding standardization of the tribestan product with respect to the proportion of drug used with solvent, which solvent extractor used and part of the plant is used. Thank you!

BPG/Biogenic published on 01.12.2018

Natural product isolated form the rhizomes and roots of the plant Tribulus terrestris L., containing mainly steroidal saponins of the furostanol type, with predominating quantity of protodioscine. It has stimulating effect on spermatogenesis, ovogenesis and libido sexualis.
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Anne Góes asked on 30.11.2018

Hello, I would like to know if you have information regarding standardization of the Tribestan product with respect to the proportion of drug used with solvent, which solvent extractor used and part of the plant is used. Thank you!

BPG/Biogenic published on 01.12.2018

Tribestan is produced with an active ingredient proprietary to Sopharma. The technology and methodology for extracting Tribulus substance is a trade secret of Sopharma and we are not in a position to provide the requested information.
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