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Sarah asked on 16.01.2019

Where will you be shipping your products from?

BPG/Biogenic published on 17.01.2019

The products are shipped out of Bulgaria as the name suggests.

The site specializes in rose oil cosmetics and rose oil itself.
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Sarah asked on 16.01.2019

Can I get a discount for first order?

BPG/Biogenic published on 16.01.2019

Well, we offer free shipping for our products offered on the Additionally we offer Bulgarian Rose Membership Club, which once purchased at $100.00 on yearly basis offers to members 20% off every order including rose oil.

Unfortunately we cannot implement at this stage discounts applicable on first orders only. And potentially if the first order is for rose oil, of which we offer from 1 gram to 100 grams it is going below cost significantly.

We, will discuss the matter with our IT department to make sure there is no way to accommodate your request.
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Saskia Binder asked on 03.01.2019

do you wash off the rose oil face mask? or leave it in

BPG/Biogenic published on 03.01.2019

The rose oil mask is to be wasshed off:

Instructions for use: apply the mask evenly on clean and dry skin avoiding the eyes and mouth area. Leave the mask on for 10-15 minutes. Wash it off with warm water and pat your skin dry with a towel.
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Karen Lopiparo asked on 01.11.2018

Testimonial from Karen

BPG/Biogenic published on 02.11.2018

I have tried many products to fight the signs of aging , including restalyne and botox. What's different about Delczeg is that it actually reverses the signs of aging skin the texture of my skin and the wrinkles have dramatically decreased. I use Delczeg followed by a moisturizer twice a day and my skin feels and looks noticeably plump and hydrated. It's truly the best product for my skin and my confidence. Aging is not something I want to see when I look in the mirror and Delczeg is giving me back my confidence. I will continue to use this amazing product and I will recommend to everyone. Especially people who struggle with the signs of aging
Read the full question asked on 26.10.2018 Delczeg Age Defense Epidermal Growth Factors (EGF) oligopeptides

BPG/Biogenic published on 26.10.2018

The only skincare formula that contains Epidermal Growth Factors (EGF) oligopeptides necessary for the rejuvenation of your Skin by targeting skin's inner cellular and tissue levels. Growth factors are a protein that regulates cellular functions which control skin regeneration and proliferation.
Delczeg Age Defense moisturizing cream with micro EGF oligopeptides 30 ml (1 fl oz) all skin.
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Stanislava Elincheva asked on 24.10.2018

Molq da mi dadete e-mail i koordinati za vruzka v Bulgaria. Blagodarq

BPG/Biogenic published on 24.10.2018

Здравейте Станислава;

С това искам да потвърдя получаването на вашия емайл. За връзка с нас моля да използвате този линк:
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Elaine Lee asked on 18.09.2018

Hi dear, we are interested in the product,Rose hand cream 50 ml . We need 500 tubes. pls contact me by email.

BPG/Biogenic published on 18.09.2018

Hello Elaine;

We think you are referring to the following hand cream:

Please contact us at this link with destination country, shipping method:
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yuting zhang asked on 28.06.2018

Can you seng it to China,please?Do you have to use international credit cards for payment?

BPG/Biogenic published on 28.06.2018

Yes, we have frequent orders from China. We offer several shipping options – postal service airmail is the least expensive. We also offer EMS and courier service.
We accept all major credit cards.
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yuting zhang asked on 28.06.2018


BPG/Biogenic published on 28.06.2018

是的,我们有来自中国的频繁订单。 我们提供多种运输选项 - 邮政航空邮件是最便宜的。 我们还提供EMS和快递服务。
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Sofia zavala asked on 03.05.2018

The be rose hair mask most be washed or is it for leaving in?

BPG/Biogenic published on 03.05.2018

Apply after washing entire hair. Leave for 3-5 minutes and rinse thoroughly with water. To exalt the effect of the product, cover hair with a towel or foil and prolong the duration of action of 5-10 minutes.
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